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TimeTacking
QUESTIONS & ANSWERS
FAQ
1) Download the GET LIT app / Or scan the QR code on the GET LIT charging box 2) Choose payment method 3) Scan the QR code and take your power bank 4) Can be returned in all GET LIT stations
You can always find us in the GET LIT app on the folder or list function, where the nearest location is and the number of powerbanks that are ready!
1) Take the power bank 2) Choose your plug and connect your phone or other device to be charged. 3) Press the "On" button once to turn on the left side. The power bank lights up at the end when it is turned on.
It turns off automatically. Manually, you can hold down the "ON/OFF button" to turn off the power bank as well.
Put all connectors and cables back into the powerbank. Make sure it is facing the correct way, then insert it into an available slot in a GET LIT station. Check in the app that your rental has ended. You can return the powerbank at any GET LIT location.
As a guest, you pay a DKK 10 start fee plus DKK 25 per hour, up to DKK 100 per day.For regular charging, choose a subscription in the GET LIT app: CREW at DKK 49/month for half-price charging, VIP at DKK 79/month for 10 hours of charging, or FREEDOM at DKK 129/month for unlimited charging.Check the current price in the app or on the terminal before starting your rental.
Payment is linked in the app via MobilePay or payment card / ApplePay / GooglePay.The purchase is automatically deducted when the power bank is returned to the charging station.
No. To ensure secure payment, payment is made via app with MobilePay or payment card.
They are quite fast and with Fast Charge!But depending on how much power you already have.You can easily get 30-40% more power in just 30 minutes of charging.
The powerbank is primarily intended for phones and smaller devices. Charging a laptop depends on the computer’s power and voltage requirements. Check compatibility before connecting your laptop.
They are fast chargers with Fast Charge! 5000mAh 3.7V 18.5Wh Input: DC 5V = 2A Output: DC 5V = 2.1A 30-40% more power in 30 minutes of charging
At the end of the power bank there is a light that indicates how much power is left. The charging station only pops out power banks that have at least 70% power in them. So you don't risk getting a flat power bank from the start :) If 1 power bank is not enough, you can always return the used one and scan a new one each time. Then you always get a new one that is fully charged and ready to use! Mega nice!
Contact us through the chat in the GET LIT app so our Hotline can mark the powerbank as lost.If you lose a powerbank, you pay DKK 360 in total: DKK 325 for the powerbank plus DKK 35 for the first hour.
If the powerbank has not been returned after 4 days, the rental ends automatically and the powerbank is marked as lost. You pay DKK 360 in total: DKK 325 for the powerbank plus DKK 35 for the first hour. You can then keep the powerbank, but we encourage you to return it so others can use it too. Contact us through the chat in the GET LIT app if you need help. For current rental prices, see “How much does it cost?”.
1) Press "turn on" on the side 2) or put it back in the charging station and scan a new one
Yes, you can, but it's slow 😊
Check that the powerbank is facing the correct way and that all connectors and cables are back in place. Try an available slot in the station. If you still cannot return it, find another GET LIT location or contact support through the chat in the app.
In the app you can see in the "list" function an overview of where there are free spaces in the nearest location
The chat in the GET LIT app and on GET LIT's website is open every day from 10 am to 2 pm.
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